Last Updated: 24.03.2026
Welcome to Moumy.com. Your privacy is important to us. This Privacy Policy explains how Moumy.com (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you use Moumy.com, we may collect the following types of information:
Personal Information
When you create an account or place an order, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Payment Information (processed securely by payment providers)
Order Information
When you make a purchase, we collect:
- Product details
- Order history
- Transaction details
- Delivery information
Device and Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring websites
This helps us improve our services and website experience.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and notifications
- Improve website performance and user experience
- Prevent fraud and enhance security
- Send promotional emails or offers (if you opt in)
3. Cookies and Tracking Technologies
Moumy.com uses cookies and similar technologies to:
- Remember your preferences
- Keep you logged in
- Analyze website traffic
- Improve website performance
You can disable cookies in your browser settings, but some website features may not function properly.
4. Sharing Your Information
We do not sell your personal information.
However, we may share your data with trusted third parties when necessary, including:
- Payment gateways (for secure payments)
- Delivery partners / courier services
- Website analytics services
- Legal authorities when required by law
All partners are required to protect your data.
5. Payment Security
Payments made on Moumy.com are processed through secure payment gateways. We do not store full credit/debit card details on our servers.
6. Data Retention
We keep your information only as long as necessary to:
- Fulfill orders
- Maintain business records
- Comply with legal obligations
You may request deletion of your account at any time.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of incorrect data
- Request deletion of your data
- Opt out of promotional emails
To exercise these rights, please contact us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy
Moumy.com does not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Website: https://moumy.com
Email: info@moumy.com
Phone: +880-01611422223